Privacy Policy
1. What We Collect & Why
We collect information to provide, improve, and protect our services:
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Device Data: Browser type, IP address, and pages visited (to optimize site speed and fix bugs).
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Order Details: Name, shipping address, payment info (to process purchases and ship orders).
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Support Interactions: Emails or chats (to resolve issues faster).
2. How We Use Your Info
Your data helps us:
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Process payments and ship your gear.
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Prevent fraud (e.g., blocked high-risk transactions).
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Send order updates and product tips (if you opt in).
3. Who We Share With
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Shopify: Our store platform (view their policy).
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Shipping Partners: USPS (U.S.), Australia Post (AU), and DHL for international orders.
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Payment Processors: Stripe and PayPal handle transactions securely (we never store raw card numbers).
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Legal Compliance: We disclose info if required by law (e.g., court orders).
4. Your Privacy Choices
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Opt Out of Ads: Adjust preferences via:
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Digital Advertising Alliance (for U.S. users).
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Delete Your Data: Email thegeltide@gmail.com to request removal.
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Manage Cookies: Block or delete via browser settings (learn how).
5. Safety & Security
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Encrypted Payments: All transactions use SSL/TLS encryption.
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U.S./AU Compliance: Follows CCPA (California) and Australian Privacy Act standards.
6. Kids & Gel Blasters
Our products and website are for users 16+. We don’t knowingly collect data from minors.
7. Cookies
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Essential Cookies: Remember your cart and login (required for checkout).
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Analytics Cookies: Track site traffic via Google Analytics (opt out here).
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Ad Cookies: Show personalized ads (manage via links in Section 4).
8. Updates & Contact
We’ll notify you of major policy changes via email or site banners. Questions? Reach us at:
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Email: thegeltide@gmail.com
For EU users: Data is processed under GDPR via Shopify’s EU-Ireland hub.